We’re sorry to hear you’re considering cancelling your subscription. At SOLD.com, we understand things change, but we encourage you to reflect on your journey with us and ensure you’ve given the program enough time to show results. Our Guaranteed Display (SGD) program is designed to provide agents with top-of-funnel seller leads that require time, strategy, and nurturing to convert into successful transactions.
If You’re Still in Your Initial Term
If you’ve just started with SOLD.com and are still within your initial term, remember that:
- SOLD.com Leads Take Time: Our leads are top-of-funnel, meaning they are early in their selling journey. Many of our most successful agents see conversions after consistent follow-up and engagement over several months.
- Let Us Help You Succeed: If you’re struggling, schedule an account review with our Agent Success Team to discuss best practices, review your account, and set you on the right path:
Schedule Here.
Please note that SOLD.com does not offer refunds for cancellations during your initial term, as outlined in our Terms and Conditions. However, we’re happy to ensure you are not charged again in the future.
If You’re Out of Your Initial Term or Want to Cancel at the End of Your Initial Term
If you’ve completed your initial term or wish to cancel your subscription at the end of your initial term:
- Submit a Request:
- Email us at [email protected].
- Or, submit your request here: Cancellation Form.
Please note that SOLD.com does not offer refunds, as outlined in our Terms and Conditions.
What You’re Paying for with Guaranteed Display
As part of the Guaranteed Display program, your subscription provides:
- Enhanced Ranking: You receive top priority to claim appointments in your chosen zip codes.
- Full Consumer Contact Details: For any consumer in your sponsored zip codes, you receive full contact information, allowing you to begin outreach immediately.
- Reduced or Waived Referral Fees: When you independently set an appointment with a lead and close it without using our Concierge, the referral fee is waived.
These benefits are designed to give you a competitive edge in your sponsored zip codes and maximize your potential for success.
Before You Decide
We always want to ensure that agents are giving the program enough time to succeed. If you’re still deciding, we recommend scheduling a conversation with our team to discuss your concerns, review your account, and explore strategies for improving your results: Schedule Here.
After Cancelling
Even if you cancel your Guaranteed Display subscription, you will still remain part of our free agent network and be eligible for referrals based on your organic rank in each zip code.
We’d love to keep you in the program and help you succeed, but if you choose to cancel, we’re here to ensure the process is as smooth as possible.
For any questions or additional support, feel free to reach out to our team via chat in your Agent Portal or email us at [email protected]
